Thank you for taking PCS’s Customer Satisfaction Survey.

Your feedback matters. At Precision Coil Spring, continuous improvement is at the core of everything we do. This short survey takes less than two minutes to complete and helps us better understand what’s working well and where we can improve. Questions regarding customer satisfaction can be left blank if you just want to leave a general comment. We appreciate your partnership and thank you for taking the time to share your feedback.

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Please rate your satisfaction level with each of the following statements.

5- very satisfied (excellent) | 4 – somewhat satisfied (good) | 3 – neutral (fair) | 2 – somewhat dissatisfied (needs improvement) | 1 – very dissatisfied (poor)
1. How satisfied are you with our Delivery Performance?
2. How do you rate our Customer Service & Responsiveness
3. How do you rate our Technical Support?
4. How satisfied are you with our Product Quality?
5. How do you rate PCS' value as a long-term trusted business partner?
6. Rate your overall experience working with PCS as supplier?